Average Score (584 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

584 Ratings

4.8 Average

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  • Jarred G.08-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Jose Soriano was great to work with. Friendly and quick! It was a great experience from sales to finance.

  • Dolores M.08-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    AJ the service consultant did a good job assisting me and being thorough in my check in, update, and pickup; however, I've added comments below about my vehicle

  • Minea A.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was excellent, my car was on time, all working fine with a detail list about what they fixed and the total. Also the people are charmy and very respectful, my car is working 100% I am a happy customer.

  • Bill M.08-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    excellent service

  • Kathleen C.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Michael M.08-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Good service. No pressure approach to the sale

  • Marvesa S.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    They give good positive customer service and make no excuses even when they are short handed.

  • Richard N.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Overall amazing experience

  • Roxana M.08-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I chose this rating because Jose Soriano did an amazing job getting my son into the right vehicle at the right price. Within one day of contacting them, Jose sent the vehicle options and crunched the numbers. I contacted them on a Saturday; the next day, my son was driving his new Jetta.

  • Monica A.08-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Travis was great from start to finish. Great customer service