Average Score (542 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

542 Ratings

4.8 Average

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  • Jimmy P.09-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    what a wonderful dealership from the salesman Jose to the manger louis we couldn't be happier

  • Daniyar J.09-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Donnie M.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Simple easy to the point no hassle and no upsells Staff was welcoming and Happy

  • Leslie S.09-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    AJ was kind, respectful, and prompt.

  • Rosie C.09-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Rebekah C.09-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I always receive great service at Niello VW with attention to my specific needs and those of my Beetle.

  • Tara B.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Patricia M.09-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Cynthia S.09-20-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I arrived early and they were waiting outside of my car to help me right away..took my car in and got it don’t pretty quickly..even washed it for me!

  • Mary Y.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The staff are friendly, helpful and knowledgeable. They explain any issues or problems, you can see pictures of the issues and they try to get you in and out as quickly as possible.